Does your HP Printer shows, “Printer is not available” message while connecting with your android or smart phone devices, then you need to learn how to fix wireless printer offline or change your HP printer offline to online user manual troubleshooting steps given below. Nowadays, the printer won’t print has become a common issue for most HP printer users.

This issue can get resolved for various reasons, either from connectivity issues to faulty configurations or drivers. So, if you are struggling to find a good fix then you can give it a try to the following methods. It surely helps you to fix your HP printer won’t print problem.

Why does your HP Printer Show a “Printer is not available” Message while printing from android or smartphone devices?

Some of the wireless printer issue:

While troubleshooting HP wireless printer there are some common range of problems that can impact your printer connectivity such as:

1: The user can connect to HP wireless printer.

2: You can’t find HP wireless printer on the network.

3: It keeps on flashing blue light on the wireless printer.

4: Error printing from HP wireless printer.

5: Error setting up the wireless printer.

In this article, you will learn how to fix HP wireless printer problems and their related issues quickly as well as easily with your automated HP virtual agent.

How to Fix HP Printer “Printer is not available” Error (android)

Some troubleshooting steps for fixing HP Printer shows “Printer unavailable” Message on Android or smart phone devices.

When you try to print from an Android phone or tablet then this printer unavailable right now starts displays on your device. For this, you first need to check your network connection and then resolve any printer setup issues.

Some of the troubleshooting steps have been defined below to fix the HP printer offline Error in Android:

Solution 1- Restart your all Connected Devices:

Restart the printer, Wi-Fi router and phone to clear or check all the certain network and hardware error states. You need to check if the printer becomes available after restarting each device or not.

Following has been defined some steps that help you to restart your entire connected device:

Step 1: First, you need to turn off the printer and then again turn it back on.

turn off your printer - Printer is not available

Step 2: Now, disconnect the power cable from the router and then wait for 10 seconds and then reconnect the cable and again wait for the internet connection to complete.


Step 3: Next, you need to turn your phone or tablet off and then turn it on again.

Step 4: If still the error displays then you need to continue to the next step.

Solution 2- Check your Network Connection:

Firstly, you need to ensure that both your printer and Android device are connected to the same local WI-FI network and then check for any network-related issues.

Step 1: On your Android device, first you need to confirm that your Wi-Fi is on and the status is connected to your local wireless network.

wifi on

Step 2: If you are connected to a different network then you need to tap the name of the local network to join it.

tap on your network

Step 3: However, if you cannot connect to the local network or if your signal is weak then you need to move a step closer to the router. Additionally, some metal objects, walls, and electronics emit radio signals and can interfere with the Wi-Fi signal.

Step 4: If a local network is unavailable then Wi-Fi direct printing gives you an option to skip.

Step 5: Check the network connection status:

Printers that come along with a touchscreen panel: First, you need to touch the wireless icon or open the network settings or setup menu to view the network connection status.

Printers without a touchscreen control panel: Press the wireless icon and information button at the same time and press the wireless and start copy black buttons at the same time. Here a wireless test report prints with the network connection status.

If the printer is connected to the network, then you can try to print, and if the error persists then skip the step to check the Android device printing settings.

If the printer is not connected to the network then continue to the next step.

Move the printer closer to the router and then connect it to the network.

Solution 3- Check printing setting on Android Device:

Step 1: First you need to make sure that your printing is enabled and clear the print spooler.

Step 2: On your Android device, tap Settings and then tap connected devices or connections and then tap printing.

settings - Printer is not available

Step 3: Now, confirm that your HP printer service is listed and the status is On.

Step 4: Tap and add service, if the service is not listed to install it.

default printing


Step 5: Next, return to settings and then select Apps and applications.



Step 6: Select and Manage system apps from the more menu.

manage apps

Step 7: Now, select print spooler (HP Printer Services Plugin), or tap storage and then select print spooler service.

print spooler

Step 8: Tap on Storage. and clear data or force stop.

spooler storage - Printer is not available

Step 9: Tap on clear data or force stop.

clear data

Step 10: Restart the device.

Step 11: If still the error display then you need to continue to the next step.

Solution 4- Use a Different Printing Method:

If you see that the printer connection fails over the local wireless network then you need to continue with the given steps to set-up the Wi-Fi direct printer connection to your Android device.

Step 1: Get the printer Wi-Fi direct password.

Step 2: Printers with a touchscreen panel: You need to tap the Wi-Fi direct icon or navigate to the Wi-Fi direct menu.

wifi icon

Step 3: Printers with a touchscreen control panel: You need to press the information button to print an information page and then find the password in the Wi-Fi direct section of the page.

Step 4: In the HP smart app you need to tap the plus sign.

HP plus sign

Step 5: Now, tap looking for Wi-Fi Direct printers, and then tap your printer name.

select your printer

Step 6: Again, tap to connect to the printer and then enter the password, if prompted.


Step 7: Wait for the connection to complete and still if the printer doesn’t get a display then tap the plus sign again to select the printer.

Step 8: On the home screen, tap a print to print from your device, social media account, or cloud storage service.

Step 9: To get disconnect from the printer, you need to open the Android Wi-Fi settings and then connect to your local network.

Solution 5 – Give a Different Name to Your Dual Brand Router Network:

To change the network name and password give a try to the following steps:

Under Wi-Fi privacy settings, follow these steps:

Step 1: If you have a dual-band modem with both 5GHz and 2.4 GHz wireless, then they both will appear here and you can name different names to them SSID.

Step 2: If you are having a single-band modem with only a 2.4 GHz wireless connection then there will only be one network name and password to change.

Step 3: Place a checkmark in the box to Show Key and allow the page to reload.

Step 4: You can delete the network name and then type the desired name of your choice. But it should be 6-32 characters long. You can also use upper and lower case letters numbers, but not use the single quote.

change router name

Step 5: After entering the network name you need to delete the current password and type your desired password and it can be from 8-63 characters long. Try to use upper and lower case letters, numbers, and special characters.

Step 6: Now, Click Save.

Step 7: Click Logout.

Step 8: Now, you should close out your web-browser screen.

Step 9: Once all the changes are made and saved, then you will notice disconnection from your wireless network.

Step 10: Next, you will need to reconnect to the new or existing network you have just created.

Solution 6 – Use Third-Party Printing App for Android:

Some easiest methods to use third-party printing app for Android:

Step 1: First you need to go to settings>Connection & Sharing.


Step 2: Now, go to the Printing>Default Printing Service.

connection & printing


Step 3: To use a third-party app, tap and add a service on the default printing service page>then select app>Install.

default printing

Step 4: Finally, to print from an app, tap menu>Print> Select Printer.

Frequently Asked Questions (FAQ’s):
Q1: How to fix a printer is not working?

Ans: Some steps for fixing a printer that is not working:

1: First, you need to check your printer’s error lights.

2: Now, clear the print queue.

3: Solidify the connection.

4: Ensure that you have the right printer.

5: Install the drivers and software.

6: Next, add a printer.

7: Check that paper is installed and not jammed.

8: Fiddle with ink cartridges.

Q2: How to reset the HP printer?

Ans: 1: From the screen on your printer, you need to navigate to setup.

2: Now, tap tools.

3: Tap Restore defaults.

4: Tap yes.

5: Now, the printer will restart.

6: Once it gets restarted then your printer will have been reset to factory default settings.

Q3: How to reset the HP ink cartridge?

Ans: 1: Place the HP ink cartridge on a covered surface.

2: Put the HP cartridge back into the HP printer.

3: Now, take the cartridge out of the printer.

4: Return the cartridge to the printer again.

Q4: How to clear memory on HP printer?

Ans: 1: Firstly, you need to click on the start button and then type printer into the search box.

2: Now, double-click the HP laser printer icon to open the print queue.

3: Click on each job that you want to erase from the print queue and then click Delete.

4: Press the enter menu button on the printer’s control panel.

Q5: How to fix offline HP printer?

Ans: 1: First, download HP print and scan doctor.

2: Now, run HPPSdr.exe from the download location on your computer.

3: Once HP print gets open then click start and then select your printer.

4: If a screen prompts get appear then you need to turn on your printer updates and then click Yes.

5: If a screen prompts appears you need to make your printer set as the default printer and then click Yes.

Final words:

You can follow all the above troubleshooting steps to fix the problem. Perform one of these steps and see if it helps in resolving your problem or not. However, if it doesn’t resolve your issue then you can contact our experienced technicians to get help in fixing this problem.

They got a relevant experience in finding all the printer related problems and they also deliver you the hassle-free solutions for it. You can connect with them via chat and we surely help you in resolving this issue by delivering the right solutions for it.


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