Today, many users are facing trouble with HP Printer not working after Windows 10 update. Upgrading Windows 10 can bring some serious problems that you never had to deal with before. It can include problems like bugs, frequent incompatibility, and some more sluggishness.

The Windows 10 printing issues are famous for arising some serious work. However, it can be resolved with some troubleshooting steps. Below have been defined a few steps that help you tackle the HP printing issues in Windows 10.

Thus, in this article, we have addressed some common issues with its unique solutions in a very simplified way.

Why HP Printer Not Working After Windows 10 Update?

There comes a point where the HP Printers aren’t compatible with Windows 10. Thus, you need to be a bit careful when choosing the right model of HP Printer. You need to check the compatibility of your printer with Windows 10 and then choose accordingly.

The most common reason for HP Printer not working after Windows 10 update is the Printer Driver Error. Usually the driver error occurs due to the wrong driver or outdated driver. So, look out the steps below and see how you can overcome with this problem and fix this issue.

Step 1st: Check HP Printer Installation issue:

If your HP Printer is not installed properly then it will not work accurately. You need to remove and re-install the printer to get it back to work. For removing the HP Printer, take a look at the following steps:

1: Click on the start button.

2: Go towards the settings and click on the device.

3: Under the printers and scanner, click on the Printer you are using.

printers and scanners - hp printer not working

4:  Now, click on remove device and see it has been removed successfully or not.

click on remove device option and confirm yes -  hp printer not working

Its solution: Once you have removed the HP Printer, there is a need to re-install the device on your PC. For re-installing, follow these basic steps-

1: Choose the start button on your PC.

2: Go to the settings.

3: Click on the device and select printers and scanners.

4: Under the Printer and scanner, choose to add a printer option or scanner option.

add a printer

5: Now wait for the completion of the search for new devices.

6: Once the search result gets completed, you will see a device list gets to appear. There you can choose from the list and click on Add on devices.

Step 2nd: Check for Printer (Spooler- error)

Due to the update in windows 10, the printer spooler might stop working and making the printing harder. This serious issue can only get resolved by restarting the printer spooler service. And for restarting this spooler service, look at the steps carefully and perform it in the same way. It resolves the HP Printer issue not working after the Windows 10 Update.

1: Click Windows Button+ R.

2: Type the services.msc and then click on OK Button.

3: A new window will get open. And in that window, you need to find the print spooler and double click on it.

start print spooler -  hp printer not working

4: Again a new small window gets open. From there in you can click on “Stop Button”

5: Now, click on Start Button and then press OK.

Step 3rd: Examine Printer Driver Error – HP Printer Not Working:

Most of the times we usually forget to update the old drivers of the PC. Thus as a result there come lots of errors in your printer. One of the worse errors is Printer Driver Error. It the main reason behind HP Printer not working after the windows 10 update.

The driver error only occurs due to the outdated or wrong driver. To resolve this issue, you need to install the new drivers and update the previous one driver by following these basic steps:

1: Firstly, click on the start button and then open the control panel.

2: Inside the panel, you will find an Un-install program and choose HP printer driver.

uninstall trend micro

2: Now, click on the HP Printer driver and uninstall it.

3: You can also visit the link and download your printer driver. You just need to make sure you download the correct driver. Remember you select the correct model number of your HP Printer.

4: Move ahead further and install the driver by adapting the onscreen setup steps.

Step 4th: Check Printer offline mode:

If HP Printer stops suddenly working after the Windows 10 Update. Then check whether the “Printer Offline Mode” option is selected or not. For dealing with this issue you have to unselect the “Printer Offline” option from printer settings and then follow the basic steps:

1: Click the start button of your computer and go towards the settings.

2: Now select the device and click the Printers and Scanners option.

printers and scanners option windows 10

3: Now select the printer that you are using.

4: Click on Manage.

manage printers and scanners -  hp printer not working

5: Click on the printing option from the dropdown menu.

6: Click on Open Print Queue

open print queue epson

7: Click on Printer

8: Unselect the Use Printer offline option.

use printer offline

Step 5th: Check printer is connected to the wrong port:

This might be the other reason for HP Printer to not work after the Windows 10 update. However, if HP Printer gets connected with the wrong port, then the printer doesn’t work properly. If you want to make your printer work again then re-configure the printer to the correct port. Have a look at the following steps:

1: Click the start button of your PC.

2: Go to the settings section.

3: Click on devices and select the printer and scanners option.

4: Choose the option device and printers.

click on view select show hidden devices

5: From the device list you can select the printer you are using and make a right-click on it.

6: From the dropdown menu selects “Properties”.

7: Under the properties select Change Properties from the general section.

8: Now click the port option that contains your printer’s name.

9: Click on Apply to complete the process.

Step 6th: Clear the Printer Spooler file:

Due to a spooler file error, the printer may not work accurately. Thus follow the mentioned steps below to rectifying this error.

1: Go to Windows start search box and type services there and then click on it.

2: On the service window, you will get an option for Printer Spooler and right-click on it.

3: Now select the stop option.

4: Move towards the C:>Windowss>System32>spool>Printers.

delete files printer spooler


5: Now delete all files from the printer folder.

6: Again move back to the Printer Spooler and right-click on it and select the Start option to resume spooler service again.

Step 7th: Check for Connection:

When configuring the HP Printer you should ensure that the cable you are using should be in good condition. And the connection should be strong.

On the other end, wireless printers should assure your speed of network connectivity. However, if you are connecting the PC and the printer to distinct networks the HP printer will not work.

Solution: For solving the printer issue you need to check the cables and network connections of the printer.

If required you can change the cable for the Printer in case of wired HP Printers.

For wireless HP Printers, connect the HP Printer and PC to the same network.

You need to ensure that the network you are using is within the good connectivity and should deliver with high speed.

Step 8TH: HP prints and scans doctor:

HP Provides software tool with its printers and can be used to troubleshoot the pertinent issues. This is called HP Print and scan doctor. The latest version of it can be downloaded online or for free. Whatever the problem you are facing, this software will hopefully help it.

Additional Solution: –

Roll Back Windows 10 Updates: –

To do that follow the steps  below:

1: Open settings on your Windows 10 (Windows key + I)

start and settings

2: Go to Update & Security

update and security

3: Click Recovery

4: Click “Go back to the previous version of Windows 10,” and click “Get started.”

5: Follow the on-screen instructions to restore the previous version of the windows 10.

FAQ’s (Frequently Asked Questions):

Q1: Can Printer Assistant be involved in the computer?

Ans: When you install the full feature software on your Windows 10 either from Printer CD or from the HP Website the HP Printer assistant should automatically get installed. You can use one of the following methods to check and open the printer assistant:

  • Double-click the printer icon on the Desktop.
  • Search Windows.

Q2: How to download Printer Assistant on Windows 10?

Ans: Read the following steps carefully and download the Printer Assistant

1: Turn on the Printer.

2: If your printer is connected to a computer via a USB cable then disconnect the cable from the printer.

3: Go to HP Customer support-Software and driver downloads.

4: During the installation, you can select the typical or recommended type of installation.

Q3: Which HP Printers are compatible with Windows 10?

Ans: Following is the list of HP Printers with Windows 10:

  • HP LaserJet.
  • HP LaserJet Pro.
  • HP LaserJet Enterprise.
  • HP LaserJet Managed.
  • HP Office Jet Enterprise.
  • HP Office Jet Managed.
  • HP Page Wide Enterprise.
  • HP Page Wide Managed.
Q4: How do you reset the Printer on Windows 10?

Ans: 1: From the program window you can choose file-Printers

2: Click on reset printers.

Q5: How to fix your printer not printing?

Ans: Look at the following steps of fixing your printer:

1: Examine the error lights of printers.

2: Clear the printer queue.

3: Check the connection.

4: Ensure you have the right printer.

5: Install both drivers and installers.

6: Check the paper is installed properly.

7: Look at the ink cartridges.


If you cannot fix the issue the Windows 10 HP printer Problem. Then you must manually install the HP Printer and your driver. There you can easily run a driver and software installation file on your Windows 10 computer.

Else you can apply all these strategies to fix your HP Printer when not working after the Window 10 updates. Still, if you need any further assistance you can connect with us via chat box. We will help you to solve the issues with your printer.

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