Are you facing trouble with the HP printer USB scanner Connection error in MAC? If so, then there is no need to worry as this is a common scanner problem and it can be fixed quickly and easily.
The HP scanner, not working issues mainly include the scanner won’t scan problems or the scanner cannot detect by Mac or some error pops-up when you are using the HP printer USB scanner.
Sometimes the causes for these errors are hard to find as you can imagine that having a connection problem can prevent your HP scanner from connecting to the Mac and the software problems in your computer are the possible reasons for causing this error.
Why does the HP printer encounter USB Scanner Connection Error (Mac)?
Whenever the user tries to scan the computer or the scanner and if it has not been found then one of the following communication errors may get a display.
Here are some of the basic reasons for occurring this problem:
1: You can see that there will be No scan options.
2: Sometimes an error gets occurred while you are communicating with the scanner.
3: The user cannot communicate with the scanner.
4: No computer gets detected.
5: The scanner might not be initialized well.
6: Scanner might not be found.
7: HP imaging device may not find.
How to Fix HP printer USB Scanner Connection Error (Mac)?
The HP Printer USB scanner connection error has been the most common problem and few users have reported this problem. So, in this article, we have come up with the best solutions that help in fixing the HP printer USB scanner connection error in Mac. Read the following given steps:
Solution 1 – Troubleshoot your USB connection to Fix HP printer USB Scanner Connection Error (Mac):
Here is how to troubleshoot your USB connection:
1: First, click the Apple menu in the top left corner of your screen.
2: Now, click Shut down.
3: Next, press and hold the power button for at least 10 seconds.
4: Now, release the power button.
5: Here you need to wait for few seconds.
6: Now, press the power button again to turn on your Mac.
Solution 2 – Reset print System
Following has been defined some steps to reset your print system:
1: First, right-click on the blank page of the printer list and then click on Reset printing system.
2: Now, click Reset in the Confirmation Window.
3: Next, you need to enter the Administrator name and password and then click Ok.
4: Here you need to wait for the printing system until it gets reset properly. When it gets complete, then no printer should get a display in the list.
5: Now, try installing the HP driver and software again and then add the printer to the Mac.
6: Next, try to scan something.
Solution 3 –Remove and Re-add Printer to Fix HP printer USB Scanner Connection Error (Mac):
Here is how you can perform this step:
1: First, you need to search for the Mac to print and then click on Print and Fax, Print and Scan, or printers and Scanners in the list of results.
2: Now, you need to check the name of your printer i.e. displays in the printer list.
3: Next, perform one of the following steps:
A: If you see that your printer is listed you need to remove and then re-add the printer to confirm communication and check that the correct driver is used or not.
B: Now, click the name of your printer and then click the minus sign and then delete the printer. Once the printer is removed you need to click the plus sign and then click Add printer or scanner.
C: Again, click the name of your printer and then continue with the remaining steps.
D: However, if your printer is not listed then you need to click the + sign and then click Add printer or scanner and click the name of your printer and then continue with the remaining steps.
4: Now, click the Use or print using box and then select the name of your printer in the pop-up menu.
5: Click Add to add the printer to the list.
6: Next, close the System Preferences window.
7: Try to scan.
Solution 4 – Uninstall and Reinstall Printer Driver:
Following has been listed some steps of how you can uninstall printer driver:
1: First, you need to disconnect the printer UBS cable from the Mac.
2: On your desktop screen, you need to double-click Macintosh HD and then click Applications and then click the HP folder.
3: Next, you need to double-click the HP un-installer and then you have to follow the on-screen instructions in order to remove the HP software from the computer.
4: Once you finish completing the Uninstalling process then you need to click the Trash icon on the Dock and then click the Empty button.
Here is how you can Re-installing the HP printer driver:
1: Firstly, you need to turn on your printer.
2: Now, if you find that the printer is connected to the computer via a USB cable then try to disconnect the cable from the printer.
3: Here the software installation prompts you to connect the cable if needed.
4: Go to HP Software and driver downloads.
5: If you see that “let’s identify your product page to get started” displays on your computer screen then you need to click Printer.
6: Next, type your printer model number and then click Submit.
7: Here the software result page for your printer gets displayed with the default operating system selected.
8: However, if you need to change the operating system then click Change and then select your version and then click Change.
9: Now, click Download i.e next to the downloads folder, and then you need to open the HP Easy start file or full feature driver .dmg file in order to begin the installation.
10: Next, follow the on-screen instruction to set up the printer connection and then install the software.
However, if you are prompted to add the printer to the printer queue then click the name of your printer.
11: Click print using the menu and then select the name of your printer in the pop-up menu and then click Add.
12: Now, return to the HP installer in order to complete the installation process.
Solution 5 – Restart your Computer and Printer:
For restarting your computer and printer, you need to try these given steps:
1: First, turn off your printer.
2: Now, make sure that the printer power cord connects directly to an electrical outlet.
3: Next, you need to close all running programs on your computer and then shut down the computer.
4: Now, turn on the computer.
5: Next, you need to turn on the printer.
6: Try to scan the document.
Solution 6 – Reset Print System:
Follow these steps to reset your print system:
1: First, right-click the blank space in the printer list, and then you need to click Reset printing system.
2: Now, click Reset in the confirmation window.
3: Next, enter the Administrator name and password and then click Ok.
4: Here you need to wait for the printing system to reset and when it gets completed then no printer should get displays in the list.
5: Try installing the HP driver and software again and then you need to add the printer to the Mac.
6: Finally, you need to try to scan the document.
Frequently Asked Questions (FAQ)
Q1: How you can enable scans to your computer?
Ans: 1: First, you need to open the HP printer assistant.
2: Now, from the Start menu and then click All apps.
3: Click HP and then select your printer’s name.
4: Now, go to the Scan section.
5: Select Manage scan to computer.
6: Now, click Enable.
Q2: How to get a scanner connected to your computer?
Ans: 1: First, turn on the scanner.
2: Now, on the computer screen you need to connect via Wi-Fi.
3: On the computer screen you need to select a connection method and then select USB and press the Next button.
Q3: How to fix the HP printer scanner?
Ans: 1: First, download the HP print and scan doctor.
2: Run HPPSdr.exe from the downloaded location on your computer.
3: Once HP Print and Scan doctor gets open, then click Start and then choose your printer.
4: Click fix scanning.
Q4: How to connect Scanner to Windows 10?
Ans: 1: First, select Start>Settings>Devices>Printers and Scanners or use the following button.
2: Now, open the printers and Scanner’s settings.
3: Next, select Add a printer or scanner then choose the one you want to use and select Add device.
Q5: How you can troubleshoot a scanner?
Ans: 1: First, verify the cables that are connected properly to the back of the scanner.
2: Now, make sure that the scanner is receiving power.
3: Next, check to see if the scanner appears on My computer.
So, these are some of the best solutions that help in solving the HP printer USB Scanner Connection Error. You can also communicate with our technical team of experts and get help from them. We are all time available at your service so feel free to contact us at any time and share your queries with us!