Does your HP Printer switch off repeatedly? Then here we have got the best solutions for you. If you are trying to use your printer for printing and if your HP Printer prints unexpected test prints then surely it will create trouble for you. Thus, you need to fix it immediately until it gets worse.
Why does your HP Printer Prints Unexpected Test Print?
Most of the time it happens that your HP printer gets suddenly turns off without giving any warning. Thus, the users are unable to print, copy, or scan the documents. This might happens due to low power, or the printer is off. Also, if your printer is connected to a power outlet with a low power supply then your HP printer will surely turn off repeatedly.
Here we have defined the basic reasons that why an HP printer prints unexpected test print:
1: Due to overheating.
2: Hardware Problems.
3: Driver issues.
4: Malware infections.
5: UPS protector failure.
6: Battery Problems.
7: Insufficient charger voltage.
8: Outdated BIOS.
9: Software failures.
10: Problematic OS.
How to Fix HP Printer Prints Unexpected Test Print?
When HP Printer Prints unexpected test prints then it can usually cause nervous breakdowns. But you don’t need to worry as we have described the best troubleshooting steps in this article. You can use these methods in order to fix this issue.
Here are some of the solutions that you can use to troubleshoot and resolve this problem:
Solution 1 – Cancel the Print Job:
In order to cancel the Print Job you need to try to follow these steps:
1: On the Windows taskbar and at the bottom-right corner of the screen you need to right-click the Printer icon. However, if the icon is not visible then click the arrow on the taskbar to show hidden icons.
2: Now, you need to select and Open All Active Printers.
3: Next, in the Active Printers dialog box, you need to select the printer you want.
4: In the Printer dialog box, you need to select the job that you want to cancel.
5: Now, click Document>Cancel.
6: Next, you need to click yes to confirm that you want to cancel the print job.
7: Wait for the Print job to disappear from the print job queue and then you need to close the printer’s dialog box.
8: However, if your print job is no longer appears in the queue then it has been sent to the printer. Or intervene printer itself and this might contain its own cancel function.
Solution 2 – Reset Printer:
While restarting the printer helps in resolving any connectivity error states issue:
1: When the Printer is turned on you need to disconnect the power cord from the Printer.
2: Now, unplug the power cord from the power source.
3: Here you need to wait for at least 60 seconds.
4: Next, reconnect the power cable to a wall outlet and to the printer too.
Solution 3 – Connect Printer Directly to the Printer:
Follow the below-given steps to connect Printer Directly to the Printer:
1: Firstly, connect the Printer to your computer by using the USB cable and then turn it on.
2: Now, you need to open the Settings app from the Start menu.
3: Next, click Devices.
4: Click Add a Printer or scanner.
5: If Windows detects your printer then you need to click on the name of the printer and then follow the on-screen instructions to finish the installation and then you are done.
Solution 4 – Reinstall the Printer Driver:
In order to reinstall the Printer drivers follow these steps:
1: Firstly, select the Start button and then select Settings>Devices>Printers and Scanners.
2: Under printers and Scanners, you need to find the printer and select it and then select Remove.
3: Once you remove the printer then add it back by selecting Add a printer or scanner.
Solution 5 – Check Connections:
To check the internet connections, follow the steps carefully:
1: First, you need to open your settings app Wireless and Networks or connections.
2: Turn the Wi-Fi on.
3: Now, find the Wi-Fi connection indicator at the top of your screen.
4: However, if this is not displayed then it might be possible that you may be out of your range of a Wi-Fi network.
Solution 6 – Delete Fonts and Reinstall:
To remove fonts in Windows 10, you need to follow these steps:
1: First, open Settings.
2: Now, click on Personalization.
3: Next, click on Fonts.
4: Select the font that you want to remove.
5: Under Meta-data, you need to click the Uninstall button.
6: Now, you need to click Uninstall button again to confirm.
To re-install Fonts, follow these steps:
1: First, go to the Control Panel>Appearance and Personalization>Fonts.
2: In the left pane, you need to select Font settings.
3: In the next window, you need to click the Restore default font settings button.
Solution 7 – Perform a Virus Scan:
Following has been defined some steps to perform a virus scan:
1: First, you need to open the product from the Windows Start menu.
2: Now, on the main view of the product, you need to select Tools.
3: Select Virus scan options.
4: Now, if you want to optimize how manual scanning scans your computer then select Change scanning settings.
5: Next, you need to select either a Virus scan or a Full computer scan.
6: Now, this starts performing a virus scan.
Solution 8 – Update Antivirus and Malware Software:
To update Antivirus and Malware software learn these given steps:
1: Firstly, you need to open AVG from the menu and then select Settings.
2: Now, in the left pane, select General and then select Update.
3: Next, in the Virus definitions section, select more options.
4: Now, select Automatic update and this ensures that virus definitions are updated when the new ones are available.
Solution 9 – Try to Print Same Document with Different Printer:
Here has been listed some steps to print the same document with a different printer:
1: Firstly, right-click the name of the printer and then select Properties.
2: Now, you need to click on the Ports tab in the pop-up window.
3: Next, you need to scroll through the list of installed printers and then click the check box next to the second printer that you want to print to.
4: Now, click the box next to and “Enable Printer Pooling”
Solution 10: Plug printer directly to a power outlet:
Refer to these steps to plug the printer directly to the power outlet:
1: Firstly, turn off the Printer.
2: Now, unplug the printer power cord from the power strip.
3: Next, you need to inspect the power cord for any damages. However, if the power cord shows any damage then you can contact the HP Support team to replace the power cord.
4: Now, wait for at least 30 seconds, and then plug the power cord directly into an electrical outlet. But don’t make use of a power strip.
6: Finally, you can turn on the printer if it doesn’t turn on by itself.
Solution 11: Check for other devices:
Perform the following steps to check for the other devices:
1: If you see that the printer is connected to some USB hub then you need to disconnect it immediately and then connect the USB cable directly to the computer and the printer.
2: Now, you need to remove any memory cards or USB drives from the printer.
3: Next, turn off the printer and then again turn on the printer.
4: However, if still, the issue persists then you need to continue with the next step.
Solution 12: Plug printer into a different outlet:
To plug the Printer into different outlet try these below-given steps:
1: First, turn off the Printer.
2: If possible, then disconnect the USB cable from the printer.
3: Now, disconnect the power cord from the rear of the printer.
4: Next, you need to unplug the power cord from the electrical outlet.
5: Here you need to move the printer to a different electrical outlet.
6: Again, if possible you need to reconnect the USB cable to the rear of the printer.
7: Now, reconnect the power cord to the rear of the printer.
8: Next, you need to plug the power cord into the electrical outlet.
9: Now, turn on the Printer again if it doesn’t turn on by itself.
Frequently Asked Questions (FAQ’S)
Q1: How you can stop printing unwanted pages?
Ans: To stop Printing from unwanted pages learn these given steps:
1: At the bottom right corner of the screen you need to right-click the Printer icon.
2: Now, select and open all Active Printers.
3: Here in the Active Printers dialog box, select the printer that you want.
4: In the Printer dialog box, you need to select the Print job that you want to cancel.
5: Now, click Document and then click on the Cancel option.
Q2: How you can fix Printer Queue Error?
Ans: In order to fix the Printer queue error, learn these steps:
1: First, you need to delete all the Print jobs.
2: Now, head back to services and then find Print Spooler and select Start.
3: Next, you need to open the program that you have closed and then try and print the document that you want.
Q3: How you can fix the Print spooler in HP Printer?
Ans: To fix Print spooler in HP printer, follow these given steps:
1: On your computer device, you need to go to the Services Management window and type the command services.msc
2: Now, inside the services, you need to look for a print spooler.
3: Once it gets located then you need to right-click on it and then click on restart.
Q4: How you can clear the print Queue?
Ans: To clear the Print queue to try to follow these steps:
1: Firstly, you need to open the Run Window by pressing the Windows logo key + R.
2: Now, in the Run window, type services.msc and the service window will get displayed.
3: Next, you need to scroll down to print the spooler.
4: Right-click Print Spooler and then select Stop.
5: Now, navigate to C:\Windows\System32\spool\PRINTERS and delete all files in the folder.
Q5: What are the steps for restarting a print spooler?
Ans: Following has been defined some steps for restarting a print spooler:
1: Firstly, open the Start menu.
2: Now, type services.msc into the search field.
3: Scroll down and then select the Print spooler service.
4: Now, right-click on the Print spooler service and then select Stop.
5: Here you need to wait for few seconds for the service to stop.
6: Right-click on the Print spooler service and then select Start.
7: Close the Services applet.
Q6: How you can restart the Print spooler in Windows 10?
Ans: Following has been defined some basic steps to restart Print spooler in Windows 10:
1: Firstly, you need to press the Windows Key + R to open the Run dialog box.
2: Now, type Services.
3: Here you need to find the print spooler services and then you need to right-click and select Stop.
4: Now, leave the services window open and then launch the Run dialog box once again.
5: Next, you need to type %systemroot%\System32\spool\printers\
6: Now, hit the enter key.
7: Check if the folder is empty.
In this article, we have defined all the possible steps that help in Fixing HP Printer Prints Unexpected Test Prints. So, if you are also facing the same issue then you can use these methods and resolve this problem. These steps will surely help in fixing this error.
However, if you find that these steps aren’t working accurately then the next option is to contact our experienced team of technicians who got relevant experience in finding the solutions for printer-related problems.
You can communicate with us via chat. Our team is all time available at your service. So don’t hesitate and feel free to contact us at any time. We would love to hear the queries from your side and assure you that we give the best working solutions for solving this problem. Also, if you love this article then don’t forget to comment!