Are you surfing the internet in search of an eminent solution for resolving the AOL e-mail outlook issue? If so, then not to worry, go through this complete post and get multiple techniques to fix AOL E-mail stopped working.
Well, there can be various possible reasons that prevent you from accessing the Operating your AOL Mail account. In this guide, you will learn the most common problems that usually avert AOL mail from working as usual.
Why your AOL Email is not working?
There might be several reasons due to which you face errors in accessing the AOL e-mail account. Below has been listed some of its problems:
1: AOL server down.
2: Entering the wrong AOL password.
3: Unable to receive E-mails.
4: Having difficulty in receiving e-mails due to network issues.
5: Browser related issue and a lot more.
Some more reasons for AOL Email not working:
Take a look at the below few reasons behind AOL e-mail not working. Have a quick look:
1: The incoming server details aren’t added correctly.
2: The AOL doesn’t properly sync with outlook successfully.
3: AOL mail user might change the password.
It’s Solutions: Following are been defined some common problems of it with their unique solutions. You can refer to it as per your requirements.
Step 1st: AOL Mail down slow, not working properly:
If you find that your AOL mail is not accurately then follow the below instructions:
1: Try to restart your computer, before accessing the AOL mail account.
2: Keep accessing the account through a different browser.
3: Clear all the cache, cookies, and browser history from your web browser.
4: Disable all the pop-up blocking software.
5: Ensure that Anti-virus is not causing trouble in the browser that you are trying to access your AOL mail account.
Step 2nd: AOL mail sign in problem:
If you are not able to sign in AOL mail account then it could be due to entering the wrong credential. Or your account might have been hacked by someone. For overcoming this problem you need to follow the below steps.
1: Visit the link https://www.aol.com/ and log in.
2: Now join the option to get the AOL Log-in –page.
3: On the sign-in page, you can enter your user name and click Next.
4: On the next screen you will be asked to enter the password. Here you need to click on “I Forgot password” option.
5: In the next step, you will be needed to verify yourself as a right owner of the account by using different options available. Here you will see the following list of options for verification.
- Verification through recovery phone number.
- Verification via recovery e-mail address.
- Verification through answering the security question.
6: Once you complete this verification process, you will be able to access your account easily.
Step 3rd: Unable to send e-mail from AOL account:
If you still having trouble sending the e-mail from your AOL Mail account, then you can try these suggestions to get rid of this problem:
1: Ensure that your internet is working properly.
2: Log out of your AOL mail account and restart your computer.
3: Now sign in to your account.
4: Try using a different web browser. By using the old browser can produces errors. So ensure that you are using the latest version of the browser.
5: Remember that there shouldn’t be any combination of AOL in your display name as the e-mail won’t be able to go.
6: Keep your browser clear from all cache, cookies before sending the e-mail.
7: Sometimes Firewall can also become a reason to prevent you from sending e-mails so, better to disable it.
Step 4th: Images challenges occur, when sending mails:
AOL is specifically known for using the Images challenges or CAPTCHA so that it keeps your account secure against hackers. As the characteristics, it cannot be read by a computer so you need to enter it manually. It ensures that only the person can pass this test.
Therefore when you send the e-mails, you will probably face image challenges on your screen. Thus you need to complete it before sending the e-mail successfully.
Step 5th: Images aren’t showing mail recipients:
Somehow if you are facing issues in viewing the images in some of your e-mails then give a try to some of the following steps:
1: Firstly make sure that you have enabled the rich text/HTML in the mail settings page.
2: For instance, if you have sent an image in a message, then make sure that you will download the image first and then attach it to the e-mail you are sending.
Step 6th: Problem with Third-party e-mail application:
If you are having a problem accessing the AOL mail account on a third-party application then try to fix it with the following suggestion. This also ensures that your mail works properly.
1: Update your password:
If you have changed the AOL mail password recently, then make sure to update it in the e-mail client as well.
2: Check the settings for IMAP or POP:
If you are not able to send or receive the e-mails in your AOL mail account, then make sure that both your IMAP or POP settings are well-configured.
3: Update your E-mail client application:
However, if you are using the older version of the e-mail client application, then you may have different problems with your AOL mail account. So, always ensure that you keep your e-mail client up-to-date for keeping the AOL mail working properly.
Step 7th: AOL Server or outrage down problem:
In this case you need to be making sure that whether your AOL mail server is down in your area. To know about your server status you can directly contact AOL support and talk to them about facing this particular issue.
Step 8th: Difficulty in loading e-mails due to network problem:
Are you suffering from loading the e-mails? If so, then check the issue in your network you are connected to. If there has been a problem then it can prevent you from logging in to the account.
Therefore, to fix this problem you will be required a superior network that provides better strength. Look for the following methods carefully:
1: Incorrect SMTP settings (SIMPLE MAIL TRANSFER PROTOCOL):
If you find that you are not able to send the e-mail from your AOL mail account, then you can make use of SMTP settings to fix it.
|SMTP server address||smtp.aol.com|
|SMTP user name||Your mail screen name that you enter before @aol.com in e-mail address.|
|Password||AOL mail password|
|Port using Secure Sockets Layer (SSL) and Transport Layer Security (TLS)||587|
|TLS and SSL Required||Yes|
Step 9th: Check security programs:
If you still cannot login to your AOL mail account and getting some privacy error on your browser. Then it shows that either the anti-virus or VPN is running on your computer. Thus it blocks the secure connection.
It is advisable to turn off the antivirus or some other VPN proxy software for a while. This will help in reassign your mail account. Still, if you cannot log in the AOL mail account, then make the following changes as well:
1: Un-install all the antivirus or VPN, proxy programs.
2: Disable proxy from browser settings.
3: Correct both the date and time on your PC.
Once you get done with this, then you can reload the AOL mail log in page and see if the problem is solved or not.
Step 10th: Make use of AOL official app:
If you find that you are unable to manage to add your account on the AOL mail app, or still it gives you a not responding error. Then it is advisable to use the AOL official app.
You can easily download it to AOL official app from the app store. Once the AOL mail gets installed in your device then you can easily login your account using the app.
Frequently Asked Questions (FAQ’s)
Q1: Why does AOL e-mail not working?
Ans: When you find that e-mails go missing then it is often due to the following steps:
1: Either the message is placed in the wrong folder.
2: Check your e-mail client’s settings.
3: It can be that your account has been deactivated due to inactivity.
Q2: Why AOL mail is slow in responding?
Ans: AOL mail is irresponsive and slow to load due to the following reasons:
1: Clear cache and cookies. Sometimes the web browser cookies stop the e-mail from working accurately.
2: Disable anti-virus protection. The firewall security helps in preventing AOL mail from working.
3: Check for your internet connection.
4: Timely update the browser.
Q3: How you can clean AOL mail?
Ans: Follow the steps and check how you can clean the AOL mail
1: Go to the folder where all your unwanted mails are located.
2: Click the box either by e-mail or by multiple e-mails.
3: Hit the trash button icon.
Q4: How you can delete numerous AOL e-mails?
Ans: In your mailbox window:
1: Press and hold the shift key on your keyboard.
2: Now click the first e-mail that you want to delete first.
3: Hold the shift key down and click the last e-mail in your list. This will select all your e-mails between the first and the last one that you have selected.
Q5: How to reset AOL mail settings?
Ans: 1: First sign-in your AOL mail.
2: Under the user name, click Options/ Mail settings.
3: Now click the tab for the setting you want to change.
So, these are some common AOL mail problems with their best solutions for AOL mail account. In the article, we have mentioned all about AOL mail not working. Also, it has become the most common query these days.
Here we have explained all the multiple reasons behind the occurrence of this issue. Moreover, all these solutions will outlook the problem without any hassle.
Still, if it won’t resolve your issue then you connect with us or contact us via chat. We surely help you in resolving the issue of the AOL e-mail not working.