fix brother printer error state

Is you Brother Printer have a printing error? If yes, then you have to look for a few working solutions or methods to fix brother printer error printing message. Here is a complete guide with practical solutions in a step-wise procedure; you must go through this content.

No doubt brother printer is a famous brand for printing papers, but sometimes it can get you in trouble because it malfunctions and create an error state because of an error; it will show an error message while you are printing.

How to Fix Brother Printer Error Printing

In this article, we will describe all troubleshooting steps that are essential to resolve brother printer error printing. If you face any trouble in troubleshooting the error printing, check the below-described methods to fix the brother printer error state printing.

Solution 1: Use the DSIM Tool

Use System File Checker is also an effective solution to fix brother printer error codes or problems. This tool will check all the integrity of all protected files and software and replace the incorrect version with the new one.

If you are already using the System File Checker tool but don’t get rid of this issue, follow the below-given steps to run the DSIM tool.

Step 1: First, press Windows key +R and type cmd in search box.

open run command to fix brother printer error printing

Step 2: Open the command prompt (Admin) and enter the below-given command in Administrator: Command Prompt window.

  • DISM.exe/Online/Cleanup-image/Scanhealth

type in run command

  • DISM.exe /Online /Cleanup-image /Restorehealth

type in run command and press enter

Step 3: Now, type Exit and press enter to close the Administrator: Command Prompt window.

type exit to close the program

Step 4: Restart the machine.

Solution 2: Verify the communication between computer and brother machine to fix Brother Printer Error Printing

If your brother printer is in an error state and displays error code, that means something is wrong; it could be a communication fault between brother printer and computer, that’s why it shows that error. So it would help if you fixed the communication by following the given steps.

Step 1: First, on your brother machine, you have to obtain its IP address.

  • Press the Go button 3 times.
  • Now, you will get a report printout, and on page 3 machine IP address is the display.

Step 2: It’s time to Obtain the IP address of the computer.

  • Click on the start button then Run type cmd and press Enter to open the command prompt.

open run command to fix brother printer error printing

  • Now, type: IPCONFIG and press Enter.

type in run command to fix brother printer error printing

  • Now, you would receive the information about your network connection in the form of an IP address. Still, if you don’t receive any IP address information, that means a problem with your network connection.

Step 3: Ping the brother machine.

  • In your command prompt window, type, PING and press Enter. (XXXX…… means brother printer IP address.

type in run command fix brother printer error printing

  • Now your computer starts communicating with your brother printer, and after the completion, you will receive the PING STATISTICS.
  • Now you will start receiving the Replies from the right IP address.
  • If you receive valid replies, that means communication is established between the brother machine and the computer.

Solution 3: Uninstall and Reinstall Brother printer

If your brother printer is in an error state in windows 10, then you can fix this problem by uninstalling and reinstalling the brother printer. Follow the below-described steps to complete this process.

Uninstall printer drivers

Step 1: Click on the Start Menu of your windows.

Step 2: Click on All apps>> windows system>> Control panel>> Hardware and sound>>Devices and printers. 

printer and devices

Step 3: Now, select your Brother printer model and do right-click on it, then click on remove devices. 

Remove device brother printer

Reinstall printer drivers

Step 1: In your Windows search box, first, you have to search for a printer.

Step 2: Click on the Printer and Scanner option and click on Add a printer or scanner. 

add a printer

Step 3: Now, you have to select your Brother printer and then click on add device. 

Step 4: If you find that your windows 10 is not able to detect the problem, then you have to choose the option; the printer that I want isn’t listed.

Step 5: Now, select Add a Bluetooth, wireless, or network discoverable printer then click on Next.add a local printer

Step 6: Now, select the brother printer model which you are using.

Step 7: To add your printer, follow the instructions that are displayed on your screen.

Step 8: At last, restart your computer and printer to ensure that the error printing message is gone.

Solution 4: Verify that the print queue is empty and printer status is ready

Brother printer doesn’t print, or there is any printing error, then you have to resolve the issue by verifying the print queue and printer status ready method. Below are a few steps to verifying this process must follow these steps.

Step 1: If you find your brother printer in the list of printer folders, then hover your mouse on the brother printer icon. Below is an example that you can see.

  • Status: (Could also state: (Use Printer) Offline, Paused, etc.)
  • Documents: 0 (Could be any number)

Step 2: If you find any document is waiting in the queue with your brother printer, then you have to right click on the printer and select cancel all documents. Through this, you can quickly clear the queue.

Step 3: Now, you need to check the status of your printer; if it shows offline, then right-click on your printer, and uncheck the offline printer status. Through this, you would be able to set your printer online.

(If you find that there is not an option to set online, then continue to the next step.)

Step 4: Now, check the status of your printer; if it shows paused status, then do right click on the brother printer, and uncheck the pause printing or resume printing. Through this method; you can allow the printer to resume printing.

Solution 5: Download and Run the network repair utility

For troubleshooting brother printer error printing, there is another method in which you have to download and run the network repair utility. You need to follow the below-given steps to complete this process.

Step 1: First, download the utility online.

Step 2: To save the downloaded self-extracting file, make a temporary folder on your hard disk.

Step 3: Now, download this file to this temporary folder.

Step 4: After the completion of the download, open this downloaded file and extract it.

Step 5: “Nettool” folder is created, open this folder, and double click on “BrotherNetTool.exe.”

Step 6: At last, follow the instructions that are displayed on your screen.

Solution 6: Delete the print spooler

The print spooler plays a significant role in printing because every printing task is to go through the print spooler service. But sometimes, the problem occurs because of it, so deleting the print spooler file is an easy method to fix brother printer error printing messages. Follow the below-given steps to delete the print spooler file.

Step 1: Shut down your PC and turn off the power button.

Step 2: Now, open the services on your system by following these methods.

Open the Run box by pressing Windows key +R, then type services.msc after that, click on OK.


In your windows 10 search box, type services, and then select services.

Step 3: Now, to find the Print spooler, and do right click and select stop. 

right click on printer spooler

Step 5: Navigate to the printer folder: C:\Windows\System32\Spool\Printers, and delete all the files inside it.

delete files printer spooler

Step 6: If you aren’t able to reach the folder, then you can try another way; Open the run box by pressing the window key + R, then type the path (C:\Windows\System32\Spool\Printers) in the run box, then click on OK.

Step 7: You should click on Continue and delete all the files.

Step 8: Finally, reboot your computer.

After completing the process, you should print a paper to ensure that problem persists or resolves.

Therefore, all the above-described methods are work most of the time; if you are going through an error printing problem, you should try these fixes to solve the brother printer error printing message. These steps or methods help determine the problem and fix it quickly, and the most beneficial thing is that you can perform these steps on your own without taking any help; you need to follow this guide.

If you have already tried these methods but still stuck in this problem, leave a comment about your issue or question, we will get back to you soon with another solution. If you are able to solve this issue by following these methods, then kindly share this blog to others.

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