If you have been using Printers for work, you would know about the offline and online status of the Printers. Canon being one of the most favorite printer brands for many, at times faces the issue of the Printer showing offline in Windows 11 even though it is on also. This article will help you fix this problem with the help of various methods.
Why does your Printer Shows Offline Even though it’s ON in Windows 11?
Following are the potential reasons because of which the Canon Printer shows offline in Windows 11 even though it is on:
1. There is a connection issue between the Canon Printer and the system.
2. There is an issue with the printer driver.
3. Your USB cable is not appropriately connected to the system.
4. There is a paper jam error causing this issue.
How to Fix Canon Printer Shows Offline in Windows 11?
You can fix the issue of the Canon Printer showing offline in Windows 11 using the various solutions that have been discussed below:
Solution 1: Check the Canon Printer Status
Your Printer may be offline by default, and therefore you need to change the printer status to online using the following steps:
1. Right-click the Windows icon and open the Settings.
2. Click on Bluetooth and Devices on the left pane from the opening window.
3. Next, click on Printers and Scanners.
4. Now, select the Printer of which you want to change the offline/online status and tap on the Open Print queue.
5. Next, select the Printer tab and uncheck the Use Printer Offline option.
6. Finally, reboot your system and check whether the issue persists.
Solution 2: Run Printer Troubleshooter
Running the Printer troubleshooter can help you highlight and fix the issue of the Canon Printer showing offline Windows 11 using these steps:
1. Open the Run dialog box and type the following, and hit the Enter key:
ms-settings:troubleshoot
2. The Troubleshoot tab in the settings app will open.
3. Select the Other Troubleshooters option from the menu and then select the Run button associated with the Printer.
4. Wait until the scan is complete. By the end of the scan, you will be presented with the issue and its fix, if there is any.
5. You can reboot your system to check if your issue is resolved.
Solution 3: Reinstall Printer
You should reinstall your Printer in order to fix the issue of the Canon Printer showing offline in Windows 11 using the following steps:
1. Firstly, open the System Settings and go to Devices.
2. Now, select the Printers and Scanners from the devices list.
3. Next, select your Printer and click the Remove device option from the drop-down menu.
4. Click yes when prompted for the deletion.
5. Next, connect the Printer cable to the system again and follow the instructions that appear on the screen to reinstall the Printer.
Solution 4: Update your Canon Printer Drivers
To fix the issue of the Canon Printer showing offline in Windows 11, update your Printer Driver using the following steps:
1. Open the Device Manager in your system.
2. Select the Printer category to see your devices, and then right-click it to update it.
3. Then, select the Search automatically for the updated driver software option.
4. Finally, select Update Driver and proceed with the process.
Solution 5: Restart Printer
If your Printer has gone unused for a long time, you need to restart your Printer to fix the CANON Printer showing offline in Windows 11. Further, you can also try doing the following to resolve the issue:
1. Check your Wi-Fi connection.
2. Check your USB cable through which the Printer and system are connected.
Frequently Asked Question
Q1. Why has my Canon printer gone offline?
Answer: When the Printer receives no print commands from the system, the offline error occurs. Here are some reasons for it:
1. Default Printer settings are wrong.
2. Offline status option is not disabled.
3. There is a technical error in the printer spooler.
4. An error caused by paper jamming.
5. There is an issue with the USB cable.
Q2. How do I change my Printer from offline to online?
Answer: To do that, follow the given steps:
1. Right-click the Windows icon and open the Settings.
2. Click on Bluetooth and Devices on the left pane from the window that opens.
3. Next, click on Printers and Scanners.
4. Now, select the Printer of which you want to change the offline/online status.
Q3. Why is my Printer showing offline?
Answer: Your Printer might be showing offline even though it is ON because:
1. There is a connection issue between the Canon Printer and the system.
2. There is an issue with the printer driver.
3. Your USB cable is not appropriately connected to the system.
4. There is a paper jam error causing this issue.
Q4. How can I connect my Printer to my laptop?
Answer: You can connect your Printer and laptop simply by plugging a USB cable between them. You can then manually add the Printer from Settings.
Q5. How do I connect my Canon printer to my laptop without a USB cable?
Answer: To manually add your Printer, follow these steps:
1. Open the Settings in your Computer and tap on Devices.
2. Now, go to the Printers & Scanners option from the list.
3. Tap the Add Printer option and click the option: The Printer I want isn’t listed.
4. Now, choose the Add a local printer or network printer with manual settings option and click on Next.
5. Select Use an existing port LPT1, which will be your Printer port, and then choose the Model No. of your Printer.
6. Now, select the Use, the driver that is currently installed option and click Next.
7. Add your Printer Model No. and share the Printer if you want to; otherwise, choose the Do not share option.
8. Lastly, click on Print a Test Page.
Conclusion
We hope you will now be able to fix the issue of the Canon Printer showing offline in Windows 11 even though it is on. However, if you are still not able to solve the problem then, you can connect with us via the chat box at the bottom right or through the comment section below. We’ll try to help you solve the issues with Windows 11.