Brother Printer not responding on Windows 10

Well, a Printer is not a responding error it is one of the most common errors faced by the brother users. Usually, this error get occurs on Windows 10 when they give print commands.

Sometimes it happens when you try to print an important document from the computer but your Brother printer says its offline. But you don’t need to get panic as this can be easily resolved by following the given troubleshooting steps.

Why does your Brother Printer Not Responding?

As such there are various reasons for Brother Printer not responding on Windows 10. Here has been given some reasons for it:

1: PC is unable to identify the printer.

2: Security issues.

3: The USB cord or port is faulty.

4: Printer driver issues.

5: Computer requires cleaning.

6: Several other issues with Printer.

Now, we know the reason that why Brother Printer is not responding. But you might have a question about how do you fix Brother Printer not responding on Windows 10. So, here have been some ways to get your Brother printer working again.

How to Fix Brother Printer Not Responding Problem?

You might have seen that after every single update on Windows 10, the Brother printer goes offline. However, Windows 10 is not only the reason to bring the printer to an offline state. Sometimes the major factor behind this problem can be connectivity issues.

Here has been listed some troubleshooting steps for fixing Brother Printer offline issues:

Solution 1- Check Your Printer Connections:

Brother Printer constantly shows offline messages when it is not connected properly to Windows 10. Thus, in this situation, you need to check all the connections by following these steps.

1: Firstly, you need to restart your printer and then wait for 1-2 minutes until the printer is fully ready.

press the go button to reset brother printer

2: Now, check your printer connection.

3: If you are using a USB cable connection then you need to make sure that they are plugged in properly on your computer and printer.


4: However, if you are using a wireless Wi-Fi connection then make sure that you are connected to the right network. Also, a wireless light on your printer will in a solid-state when you are connected.

5: Now, run a test print.

Solution 2- Update your Brother Printer Device Driver:

If your Brother Printer is not responding to Windows 10 then it might be possible that the printer driver is outdated. Follow the given steps to update drivers on your computer.

1: First, type in Device Manager in the Search box.

open device manager

2: Now, click on the Device Manager from the search result.

3: Next, expand the Printers option.

4: Right-click on your printer and then select the update driver option.

driver update device manager

Now, you have selected the update driver option so let the system look online for an available driver. But you need to make sure that the computer is connected to the Internet and when the drivers will update then you might need to restart the computer.

Solution 3 – Restart your Print Spooler Service:

Here has been listed some steps that show how to restart your Print spooler service:

1: Open windows run box by pressing Windows key and R and type services.msc and press enter.


2: From the list of services, you need to double-click on the Print-Spooler.

Print spooler service

3: Now, make sure that the Start-up Type is set to Automatic, and if not then you need to select it from the drop-down list.

printer spooler properties set to automatic

4: Next, verify the Services Status is started or Running.

5: If the Service status has been stopped or paused then click the start button.

6: If the Service Status is “Running” then Click the stop button and wait until the service has stopped and then press the start button.

7: Once the service is started then you need to attempt to use or Re-install the printer driver.

Solution 4- Update your Windows 10:

Follow the given steps to update your windows 10:

1: First, select the Windows button from the bottom-left corner.

2: Now, go to Settings.

click on settings

3: Next, select the Update and Security icon.

update and security

4: Choose the Windows update tab in the sidebar.

5: Next, select Check for updates and if there seems an update available then it will begin download automatically.

windows update download

Solution 5 – Check Firewall and Antivirus:

Refer to these given steps to check Firewall and Antivirus settings:

1: One of the best ways to stop Windows defender Firewall blocking is to turn off WDF. Users who are using Windows 10 can click the Type here to search button on the taskbar.

2: Now, enter Windows Defender Firewall.

3: Next, click Windows Defender firewall to open the Control panel applet window.

windows defender firewall

4: Click Turn Windows Defender Firewall on or off to open the option shown directly.

5: Now, select the” Turn off Windows Defender Firewall” button to turn off the WDF.

turn windows defender firewall on or off

6: Hit the Ok button.

Solution 6 – Run Printer Troubleshooter:

Have a look to the below-given steps to run a printer troubleshooter:

1: First, you need to search Control Panel in the Search box.

control panel

2: Now, click on Devices and Printers.

device & printers

3: Next, right-click on your Printer and then select the troubleshoot option.


4: Here you will see that the troubleshooting wizard will open it and then start diagnosing your computer for any printer-related issues.

Printer troubleshooting

5: Now, this will take time but it will see something wrong with the printer. However, if the issue is not solved then continue with the next step.

Solution 7 – Set Your Printer as Default Printer:

When Brother Printer is not responding to Windows 10 than set it as default and follows the steps below:

1: First, click on the Start menu and then “Go to Settings”.

2: Now, click on Devices.


3: Next, click on Printers and Scanners from the left menu options.

Printer & scanners

4: Click on your printer and then click on the Manage Button.

manage printer

5: Now, set the Printer as a Default option.

Finally, when you have set your current printer as the default one now, you should be able to print. But if still, the problem exists then you can try the next method.

Solution 8: Check Driver settings:

When you found that there is an issue with the driver settings then your printer starts becoming unresponsive. To check the driver settings, follow these given steps:

1: Now, click Start and then go to Control Panel from Windows 10.

control panel

2: Next, you need to click on Hardware and Sound and then go to Device and Printers.

device & printers

3: Check if the printer is on the list or not and if it is not then it means that the proper driver is not installed on your device.

4: Now, set the Brother Printer as Default.

Brother printer default

5: Next, check the status and then make sure it is not paused or offline.

6: Right-click on Brother Printer to select and see what’s printing.

See whats printing

7: Click on Printer and then select Pause Printing or select use Printer offline and then uncheck the option.

8: If you see that the color of the previous option is grey then click Open as Administrator and then type the password and press Ok.

open print queue epson

9: Next, delete all Print queues.

10: Right-click on the Brother Printer and then select See what’s printing.

See whats printing

11: Next go to Printer and cancel all documents and then click “Yes”.

12: Make sure that you choose the correct port.

13: Right-click on the Printer icon and then select Properties or Printer properties.

Printer Properties

14: Here from the newly opened window, click on parts to choose the correct ports.

Solution 9 – Check the connection between the Printer and the PC:

1: If the Printer stops working then you need to check the printer is well-connected to the PC.

2: Now, disconnect the USB cable and then connect it again.


3: Ensure if the PC is connected to the printer.

4: Now, open the devices and then click on the Brother Printer model.

5: Check the USB cable and connect to the printer supporting the PC.

6: Verify that the cable is connected to the USB port.

7: Try not to connect with the Network port or any other USB port.

8: Make sure to use Brother Printer marked as Default Printer.

Brother printer default

9: Now, check the access point and the router by printer and PC.

10: Ensure that Ethernet cable and manage the access point settings properly.

Solution 10 – Change Your Printer Port:

To change your Printer port settings learn the following given steps:

1: In the search box, you need to type Control Panel.

2: Now, click Control Panel.


3: Click Devices and Printers.

click on devices and printers

4: Now, right-click the desired printer.

5: Touch or click Printer properties.

Printer Properties

6: Click Ports.

7: Now, make sure that there is a checkmark next to the desired printer listed in the Printer column.

8: Next, click Configure Port.

ports option

9: Make sure that the listing next to the Printer name is the same as the printer name or IP address listed on the Settings report.

10: Click Ok.

11: Click close.

Solution 11: Reset the Brother printer:

To reset the Brother Printer perform these given steps:

1: Firstly, reset the printer for cold reset.

2: Cold reset is helpful for any kind of error with the printer.

3: This also helps in removing the recent settings and all the archives.

Frequently Asked Questions (FAQ’s)

Q1: How to bring Brother Printer offline to online?

Ans: To bring Brother Printer online try these following given steps:

1: Firstly, you need to locate the power button on the printer and then switch it on.

2: Now, make sure that the Brother Printer is connected to the computer.

3: Ensure that the printer is set as the default printer.

4: Delete the Print from the devices and Private window.

5: Now, check the print status in the devices and printer window.

Q2: How to get Windows 10 recognize for my printer?

Ans: Here has been listed some steps to get Windows 10 recognize to my Printer:

1: Firstly, open Windows by pressing Windows + Q.

2: Now, type in Printer.

3: Select Printers and Scanners.

4: Now, Add a printer or scanner.

5: Choose the printer that wasn’t listed.

6: Select and add a Bluetooth, or wireless network discoverable printer.

7: Next, you need to choose the connected printer.

Q3: How you can troubleshoot Brother Printer?

Ans: To troubleshoot Brother Printer perform the following given steps:

1: Firstly, you need to check the power supply.

2: Now, try turning your printer off and then restart it if you face any issue with it.

3: Check Network and USB cables or USB ports out timely.

4: Now, uninstall and then re-install New Brother Drivers.

5: Next, reset and delete the print jobs.

Q4: How you can re-install Brother Printer?

Ans: To re-install Brother Printer try these following given steps:

1: First, open the Control Panel.

2: Now, click Hardware and Sound.

3: Click Add a printer.

4: Select a model name and then click “Next”.

5: When the window starts appearing then select Brother from the manufacturer’s list.

6: Again, select the model name and then click “Next”.

Q5: How you can update Printer Drivers in Windows 10?

Ans: To update the Printer Drivers in Windows 10 perform these steps:

1: First download and then install the new print Driver.

2: Now, go to settings>Devices>Printers and Scanners.

3: Next, select the printer for which you need to update the driver.

4: Click on Manage.

5: Next, click on Printer Properties and then go to the “Advanced tab”.

6: Now, select the driver or install the new driver if not already installed.

Final words: This blog has been written with pure dedication and we researched all these methods well before writing this blog. You will find all steps and methods here for fixing Brother Printer not responding in Windows 10. We hope that these methods will surely help our readers to solve printer-related problems.

With the help of these solutions, the user will be able to troubleshoot the Brother printer not printing from PC. Else, you can also take the help of the Brother Printer support team to fix this error. However, if nothing works and you still facing the problem then you can contact us and communicate with our expert technicians via chat.

If you need some type of technical assistance then we surely help you in resolving this problem. Our team is all time available at your service in case of any queries you can contact us and we will surely help you by delivering hassle-free solutions. You can also visit the official website of Brother Printer support for such help. Also, we would love to hear your thoughts about this blog and you can also comment in our section box.

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