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The printer is a device that assists users in printing anything from computers, memory cards, websites, and other USB media storage. Printer converts information from electronic form to physical forms such as papers. During the use of a printer, various types of problems may occur that require troubleshooting steps to correct the errors.
Some issues are complex that need the help of experts while some printer problems are minor and require the use of troubleshooting skills of the printer to identify common problems. The common printer problems and solutions can be sorted out by contacting PCASTA team, a live tech support company on Support Chat to help in troubleshooting printer problems.
Paper jam occurs when the printer stops feeding pages. Additionally, it occurs when there is jam in the fuse or when a paper gets stuck within the inkjet of the printer. Furthermore, a paper jam occurs when the printer either push out a crumpled or a smudged paper. The printer can also stop and an individual may need to pull out the paper that is stuck in the printer.
A solution to a paper jam entails the use of certain steps such as: –
Printer setup problems occur because of problems with supplies or hardware. The printer driver might reject the wrong paper use of the selected media. The solution to a setup problem such as wireless or wired network connections include the use of different steps such as
Step 1: Checking of network and printer connection status-network needs to work correctly and the printer needs to be ready for network setup. The use of a wireless router necessitates that the following requirements are met effectively
Confirming that the printer is ready for network set up by
In case of a Mac machine, click on the network icon within the menu bar and the view the network name and status connection to confirm.
Disconnect any virtual private networks before the installation process of printer software.
Try installing Printer software again to confirm
Step 2: manual connection of the printer to the network.
Step 3: Temporarily disabling firewall software on the computer.
Step 4: Resetting the print system.
Step 5: Restarting the computer, printer, and router.
Step 6: Uninstalling the Printer software.
Step 7: Reinstalling the Printer software.
The problem of a printer failure to print is associated with connectivity issues to faulty configurations or drivers’ fault within the print. The following methods are relevant in solving printing problems
A. Performing basic troubleshooting
Performing basic troubleshooting include checking the status of the connection between the printer and the computer. It is important to ensure that the devices are properly connected with each other through the network cable that is connected normally.
B. Updating the printer driver
Printers fail to print because of faulty drivers and hence the need to update and reinstall printer drivers is important in fixing printer issues. The use of driver easy automatically recognizes the system and corrects the faulty drivers. Additionally, downloading and installing drivers using free or pro version of driver easy is important in updating printer drivers.
C. Setting up the printer to default
During the printing process, computers automatically assign the printing tasks to the default printer unless another choice is taken on one purpose. The setting of a printer to default include the following steps:
D. Cancel all the printing jobs
Another cause of a faulty printer not to print is because of the presence of a stuck print queue. Printing queue contains failed printing jobs which stops the functioning of a normal lead printer causing a printing issue. The clearing of all print jobs gets the printer back to normal status by following the steps below
E. Checking the printer status
After the completion of the methods above and the printer still cannot print, check if there are any hardware issues on the printer. Ensure that the HP printer has enough paper, ink or toner and no paper is stuck as a paper jam. Besides, it is important to check the status of the printer cartridge and try to replace it with a new one.
Cases of printer faults in printing after replacing some parts, install the original ones back and check if the problem is solved. Additionally, have the printer serviced or contact the printer support for further assistance and get the printer repaired or replaced.
Printer sometimes does not connect to the PC despite the presence of WIFI or a cable giving an error that says “Error Printing”. The following suggestions are necessary for ensuring that the computer connects to the printer
Turn on the printer
Wait for the warm-up period of the printer and uninstall the printer driver from root level by following the steps below: –
Printer connectivity problems causes are damaged USB cable and lack of printer detection to the computer or a problem with the printer driver. The following solutions are important to fix the connectivity problems as follows:
Fix 1: check the printer connection by
Fix 2: updating the printer driver
Faulty drivers contribute to problems of connection hence there is a need for printer driver update. The two main ways of printer driver include manual and automatic driver update. A manual update can be done by downloading the printer driver from the manufacturer and installing it in the computer while ensuring it is the latest correct version and compatible with windows system. An automatic driver update is done with Driver Easy.
Fix 3: troubleshooting printer issues
Opening the troubleshooting tool to diagnose and fix printer issues
Fix 4: restarting the printer spooler service
The print spooler service spools ensure that print jobs and interactions’ of the printer are handled effectively. If it does not work, restart the print spooler service and fix the issue.