1. CANCELLATION AND REFUND OF SERVICES.
You may cancel the Services at any time by calling Printers Expert with a notice of your intent to cancel your services . You acknowledge that the cancellation will be effective from the beginning of the next month after you provide notification at least 10 days before the next billing date to Printers Expert. Printers Expert will provide you with email confirmation of both your request to cancel Services and the actual cancellation of Services. If you do not receive a confirmation of your request to cancel services after calling us or if you do not receive a confirmation of Service cancellation, you must notify Printers Expert by sending an email to firstname.lastname@example.org or contacting Printers Expert Customer Care by telephone.
A minimum of $49.99 would be deducted from 1 Month or higher duration Support subscription plan at the time of cancellation if the issue is resolved once. Full refund would be provided if Printers Expert would not be able to resolve even a single issue. There would be no refunds in case of incident based support if at least one of your issues has been successfully resolved. In case you have used our service and still file a charge-back, your account would become ineligible to receive a refund from us.